Del Gaudio, Giovanna (2014) STRATEGIC VALUE CREATION AND VALUE CAPTURE PROCESS. A COMPARATIVE STUDY WITHIN U.S. COMMERCIAL AIRLINE INDUSTRY. [Tesi di dottorato]

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Item Type:	Tesi di dottorato
Lingua:	English
Title:	STRATEGIC VALUE CREATION AND VALUE CAPTURE PROCESS. A COMPARATIVE STUDY WITHIN U.S. COMMERCIAL AIRLINE INDUSTRY
Creators:	Creators Email Del Gaudio, Giovanna giovanna.delgaudio@unina.it
Date:	31 March 2014
Number of Pages:	127
Institution:	Università degli Studi di Napoli Federico II
Department:	Economia, Management e Istituzioni
Scuola di dottorato:	Scienze economiche e statistiche
Dottorato:	Scienze aziendali
Ciclo di dottorato:	26
Coordinatore del Corso di dottorato:	nome email Stampacchia, Paolo EMAIL paolo.stampacchia@unina.it
Tutor:	nome email Della Corte, Valentina UNSPECIFIED
Date:	31 March 2014
Number of Pages:	127
Uncontrolled Keywords:	value creation, value capture, productivity
Settori scientifico-disciplinari del MIUR:	Area 13 - Scienze economiche e statistiche > SECS-P/08 - Economia e gestione delle imprese
Date Deposited:	07 Apr 2014 13:22
Last Modified:	17 Apr 2017 01:00
URI:	http://www.fedoa.unina.it/id/eprint/9950

Abstract

The purpose of this dissertation is to discover how human resources create value, understanding at what level resides the created value, to after analyze if the so created value is appropriated by the source who generates it. This dissertation is articulated into four chapters: a first section is devoted to the identification of literary background (chapters one and two) while the second section (chapters three and four) deals with the empirical analysis of the airline industry. In the second section the attention is focused on the process through which pilots, co-pilots, flight attendants, maintenance, passenger, cargo and aircraft handling create and capture value.

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